Frequently Asked Questions
Find answers about TruPlay, subscription plans, games, and more.
What is the RhymVerse?▾
The RhymVerse is a world where God is real and the Bible is true, but there is also real evil that must be overcome. Our heroes are anthropomorphic children, each with their own personalities, backstories, journeys, and relationships with God. To face the various evils of Rhym, our heroes must use all their weapons, including their childlike faith, to win this fight.
The RhymVerse is a place of endless adventure — from the depths of the sea to outer space. Over the course of several games, animations, and digital comics, players get to know Maple, Lucas, Ava, Oliver, Isabella, Benjamin, and the others as they fight to save their world.
Why do your characters wear costumes of other animals?▾
At TruPlay, we believe children's identities are who God designed them to be. We want all children to know they are uniquely and wonderfully made by Almighty God — God is the source of their true identities, not what the world tells them.
When we created the RhymVerse, we set out to make a unique world of adventure, fun, and humor where God is the center of the story. For example, Maple is a strong-willed bunny who dresses as a tiger because tigers are admired as fierce — but she learns her courage comes from God, not how she dresses.
How do I know I can trust your content?▾
We are committed to entertainment that conveys content, morals, and values based on the Holy Bible, which we hold as inspired, authoritative, and inerrant. Some games, like Stained Glass, tell stories explicitly from the Bible; our Rhym stories feature characters on an adventure with a very real God.
We have been endorsed by credible leaders in the Christian community, including the Billy Graham Evangelistic Association, Promise Keepers, Pastor Jack Hayford, PluggedIn by Focus on the Family, and Candace Cameron Bure.
Why do you charge for a subscription?▾
By buying a subscription, you enable us to continue to make high-quality Christian content for your family.
Listen to our CEO discuss why TruPlay charges for a subscription.
Producing high-quality content takes significant resources — top talent, competitive salaries, and modern technology. We hope you'll join us by investing in beautiful Christian content.
How do you keep your platform and games safe?▾
We're parents too. There are no in-app purchases beyond the subscription, no ads, and no chat rooms where others can access your children. All of our content is safe and fun for the whole family.
Our engineering team employs industry best practices in infrastructure security and data privacy.
Are your games only for children?▾
Our games are for kids of all ages — including adults! Many parents enjoy playing too. We design our games to be understood and enjoyable for all ages, so you don't have to worry about younger children seeing anything inappropriate. We hope TruPlay is an experience your whole family can enjoy together.
How do I manage my TruPlay Games account?▾
Upgrade/downgrade or cancel: If you subscribed at truplaygames.com, email support@truplaygames.com. If you subscribed through Apple or Google Play, manage it there (Apple, Google Play).
Delete your account: after canceling, log in at truplaygames.com/account-settings → Profile → Account → Delete Account. You keep access until the end of your billing period. Once the period ends and the account is deleted, it is not recoverable.
Refunds must be requested from wherever you subscribed (truplaygames.com within 14 days, or via Apple/Google Play). See our Privacy Policy for your data rights.
How do I gift a subscription to someone?▾
As the gifter: choose "Gift a Subscription" when selecting a plan and go through checkout; you'll get an email with a receipt and "Redeem Gift" instructions to forward to your friend.
As the receiver: open the email, click "Redeem Gift", create a TruPlay account and check out with the redemption code, then download the app and log in to start playing.
Questions? support@truplaygames.com.